Advice Service

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Our Advice Service was made for businesses like yours, who need a helping hand now and then, or just find it useful to check in to see that you're on the right track.

Christmas is coming...

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There is a uniqueness to a summertime Christmas that differs greatly from the heavily commercialised wintery season the Northern Hemisphere inhabitants enjoy. Less than 12 per cent of the global po...

The Future of Customer Service

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Investing to improve customer experience is essential for retailers to prosper in the long-term. From team culture, to customer service, to the technology consumers expect, find out how to get ahea...


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Westpac's long partnership with Retail NZ to support the growth of New Zealand's retail industry provides our members with a range of special deals including...

The Register

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Businesses that have a for-purpose model can have the best of intentions, but unintended consequences. Founder of transformation agency The Lever Room, Rebecca Mills, breaks down the problems with ...

The Register

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New Zealand's biggest retailer The Warehouse has made a solid profit, despite flat sales growth.

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