Retail NZ Payments Forum


Understanding payments is a vital part of running a business. Find out the latest payments techniques for your retail store, uncover common misconceptions, and learn how to protect yourself from fraud.

Key topics:

  • Drive customer spend with different payment types.
  • Keep the costs of payments down.
  • Protect your business against credit card fraud.
  • Debunk the misconception that contactless payments are cost-prohibitive.

Time: 9:30am - 12:00pm. Tea and coffee from 9am
Cost: FREE
Designed for: Small and independent business owners

Payments Forum Agenda


  • Where is the likely growth in customer spending?
  • How to engage with international visitors as customers, in 2020.
  • How to target the different customer types in NZ, and offer their preferred payment methods - older Kiwis, younger Kiwis, migrants and international visitors.

Pros and cons of different payment systems:

  • Scheme credit and scheme debit.
  • Contactless.
  • Buy Now Pay Later.
  • AliPay and WeChat Pay.

How do I protect I business against card fraud?

  • Refund fraud.
  • Online fraud. What is 3D secure?

Why do I need to pay for payments?

What is the difference between merchant service fees and interchange fees, what does this mean for me?

How do I keep the costs of payments down?